Privacy Policy

Last updated June 2026

This Privacy Policy explains how MyBenefits collects, uses, discloses and protects information when you use our health benefits member portal to manage your coverage, claims, health spending accounts and care. Your protected health information (PHI) is also governed by our HIPAA Notice of Privacy Practices.

Information we collect

We collect the information you provide to access and manage your health benefits — including your name, contact details, member ID, dependents, and details about your medical, dental, vision, pharmacy and account activity. We also collect technical data such as device and log information needed to operate the portal securely.

How we use your information

We use your information to administer your health benefits: to display coverage, process and explain claims, manage HSA/FSA/HRA accounts, support enrollment and eligibility, provide pharmacy and care services, and respond to member support requests. We do not sell your personal or health information.

How we protect your information

We apply administrative, physical and technical safeguards consistent with HIPAA and industry standards, including encryption in transit and at rest, access controls, and auditing. Access to your protected health information is limited to those who need it to administer your benefits.

Your choices and rights

You may access and update your member information through the portal, and you have rights regarding your protected health information as described in our HIPAA Notice of Privacy Practices. Contact member support to exercise your rights or ask questions.